Privacy notice

This notice describes the technical processing of data on hijramalaysia.com. The full controller identity, address and applicable legal information must still be finalised before contracts are concluded. Contact: help@hijramalaysia.com.

Your enquiry

The form sends your name, email, household, timeframe, chosen language and contact consent. Your phone number and message are optional. We use this information to answer your enquiry and contact you. This is neither a newsletter subscription nor a paid order.

Please do not send passport copies, tax records, health data or other sensitive documents through this form.

Storage and email delivery

The website is hosted on Sites. Form submissions travel over an encrypted connection to our private server at Hostinger and then to our Mailcow email system. English enquiries reach help@hijramalaysia.com; French enquiries reach aide@hijramalaysia.com. This international site does not use Web3Forms.

Enquiries, their reference, consent, timestamp and delivery state are stored in a private database on our server. There is no public enquiry list. Entries are removed after 90 days during daily backup or a new submission. Received emails and backups are kept separately; deleting a database record does not automatically delete an email. You can ask our team to remove your data.

Abuse protection

A honeypot, input validation and frequency limits protect the form. A technical fingerprint of the IP address helps limit abuse; the raw IP is not stored in the enquiry database. The same reference does not trigger repeated automatic email sends. If delivery is uncertain, the website directs you to email us.

Cookies and external services

We do not add advertising or analytics cookies. Photographs and fonts are served by this website. Hosting providers process connection data and technical logs through their services. Links to other websites are loaded when you follow them. The budget calculator runs in your browser without transmitting the figures you enter.

Your choices and rights

Submitting an enquiry is voluntary. A working email address is needed to receive a reply. For access, corrections, deletion or withdrawal of consent, contact help@hijramalaysia.com. Legal bases, processing locations, any transfers, further retention periods and the competent supervisory authority must be specified for the actual controller. Applicable mandatory rights remain protected.

Updated: 11 October 2026.